Noritake is renowned for designing and manufacturing the highest quality tableware. Below is a helpful guide for looking after your Noritake. Quality porcelain and bone china are the strongest ceramic dinnerware materials; they are fired at the highest temperatures and are made of the strongest ingredients. So you can use your finest china as often as you wish with as much confidence, or more, as your “everyday” set of dishes. But keep this in mind about all your dinnerware, glassware and cutlery: treat them with the respect that high quality, beautifully crafted products of any kinds deserve. Although very strong, porcelain and bone china are still breakable if abused, while even premium stainless steel can stain or pit if not treated carefully.
Dishwasher Tips for Dinnerware & Handmade Glassware
- If you have a dishwasher with a fine china/crystal cycle, please follow the dishwasher manufacturer’s recommendations.
- Some Noritake Fine China patterns incorporate delicate decorations and precious gold and platinum bands that may be harmed by repeated use of strong detergents. Please avoid lemon-based detergents as this may cause pitting on the gold or platinum trim. We recommend the use of liquid-base detergent over powder/tablets.
- Dishwashers clean tableware, but not always gently. Because plates, stemware and other items come in many sizes and shapes, they do not always fit perfectly into a dishwasher and can move around during washing. So load the dishwasher carefully and avoid overloading that can lead to items rubbing or hitting against each other.
- Whether you are using the dishwasher or washing by hand, use the minimum amount detergent necessary for cleaning and make sure your tableware is completely rinsed. An oily feeling or rainbow coloured sheen generally means that detergents are still present and the harsh chemical action is continuing. Rinse well.
- Avoid any sudden temperature change, such as putting a hot item into cool wash water – this may cause the item to break.
Care Advice for Formal Dinnerware
- After the drying cycle in your dishwasher is complete, let your tableware cool down to room temperature before handling. The heat temporarily softens metal such as gold or platinum.
- Never put anything with metal (gold or platinum in the pattern or on the rim) in the microwave oven.
Care Advice for Casual Dinnerware
- Avoid any sudden temperature change, such as putting a hot item into cool wash water.
- Never expose your casual dinnerware to direct flame, such as the top burners of a gas stove.
Care Advice for Cutlery
- While Stainless Steel is highly resilient to stain and corrosion, even the finest alloys will suffer if corrosive food chemicals are not removed by proper soaking, washing and drying procedures. Careful handling will prolong the life and lustre of your cutlery.
- Always rinse cutlery before placing it in the dishwasher, as prolonged contact with certain consumables (e.g. salt, vinegar, eggs, tomato and certain acids) can cause pitting and staining.
- Never leave stainless steel cutlery to soak or in damp conditions as this can cause staining which will require polishing to remove (using white vinegar or bi-carbonate soda)
- Straight after washing your cutlery (by hand or dishwasher), dry it with a soft lint-free cloth. Never leave to dry naturally as water and detergent can leave marks.
- If you are using a low temperature or chlorine bath-type dishwasher, take great care in following the manufacturer’s instructions, as an over concentration of sodium hypo-chloride (bleach), the active agent of these systems, will attack the metal cutlery. Improper use or faulty equipment will cause staining or corrosion of even the finest stainless steel, especially knife blades with their higher chromium content (it gives them their sharp edge).
UPC/Barcode Sticker Removal
Noritake is required by many of our retail partners to place a UPC/barcode sticker on all pieces of dinnerware to aid with inventory controls. Sometimes, the adhesives used can set up rather firmly on the surface of the dinnerware. We suggest soaking the pieces in hot soapy water for about one hour. This should loosen the adhesive and make it easier to remove.
If your item is faulty we will replace it in accordance with the Australian Competition and Consumer Commission (ACCC) repair, replacement and refund guide.
We hope this information will help you keep your Noritake tableware beautiful and long lasting for generations to come.